Return and Refund Policy

Returns

Thank you for shopping at Digify Creation. We are committed to providing a hassle-free shopping experience and want you to be satisfied with your purchase.

If you are not entirely satisfied with your purchase, we’re here to help.

Returns Eligibility

To be eligible for a return:

  • Your item must be unused and in the same condition that you received it.
  • Your item must be in its original packaging.
  • Your item must include the receipt or proof of purchase.

Returns Process

  1. Contact our customer support team within 14 days of receiving your order to initiate the return process.
  2. Our team will provide you with a Return Authorization and instructions for returning the item.
  3. Pack the item securely and ship it to the address provided.
  4. Once your return is received and inspected, we will notify you via email.
  5. If approved, your refund will be processed to your original payment method within 7 business days after the returned item has been received and verified.

Refunds

Once your returned item is received and inspected:

  • We will notify you that we have received your returned item.
  • We will inform you whether your refund has been approved or rejected.
  • If approved, the refund will be credited automatically to your original method of payment.

Exchanges

If you wish to exchange an item for a different size, color, or replacement, please contact our customer support team.

Shipping

  • Customers are responsible for the shipping costs of returning items.
  • Original shipping charges (if any) are non-refundable.

Contact Us

If you have any questions regarding our Return and Refund Policy, please contact us:

Email: info@digifycreation.in
Website: digifycreation.in

You can return the product within 14 days of delivery. Please note that shipping charges, if applicable, are non-refundable.

To ensure your return is processed quickly, please make sure that:

  • The original tags, labels, and packaging are retained.
  • The product is unused and not damaged.
  • Proof of purchase is available.
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